Robinhood® review 2021. User's recommendation: TD Ameritrade or Fidelity. The complaint accuses Robinhood of using "aggressive tactics to attract inexperienced investors" and "gamification strategies to manipulate customers." I am having the same problem here. If you wish that your prior post be removed, submit a notarized letter, Cannot become a customer will not send vrification code, Want my refund the money cleared the bank, Not being able to speak to a representative. It isn’t user friendly!! Review #2389637 is a subjective opinion of poster. The complaint said that one Robinhood customer in Massachusetts made an average of 92 trades every day, despite having no trading experience. If you want to trade, go to TD. ... ROBINHOOD Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported Your Search: Robinhood. Review #2389772 is a subjective opinion of poster. I contacted Robinhood because I thought I had 4 shares before the split and still only had 4. What happened? The price level of this organization is high according to consumer reviews. Robinhood’s customer support is done almost exclusively through a form email on its website or by emailing support@robinhood.com. Ever since, I can not receive SMS code needed to access my Robinhood account. 1.25/5. User's recommendation: Utize a different phone number if you are looking to speak with a customer service agent. Check our FAQ, This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. All customer reviews … So when they send code they sending to old phone number. Check our FAQ. Rights Reserved, You Are About to Contact PissedConsumer.com. Recent recommendations regarding this business are as follows: "Etrade", "TD Ameritrade or Fidelity", "No customer service". Review #2390013 is a subjective opinion of poster. Corporate Advocacy Business Remediation and Customer Satisfaction Program. Robinhood ranks 25th among Brokerage sites. Thank You for Your Reply! Do you have something to say about Robinhood? I am now left having to search for the information necessary without the help of a customer service agent. Password Exposure. User's recommendation: Too soon to determine. To learn more about the ways to appreciate the reviewer please visit The company has more than 13 million customer accounts. Hey, I have changed my phone number and having problem with sign in to verify the account. Review #2390402 is a subjective opinion of poster. Access the headquarters listing for Robinhood here. Its ridiculous. Review #2389708 is a subjective opinion of poster. LET ME BACK INTO MY ACCOUNT SO I CAN TRANSFER TO A LEGITIMATE SERVICE, Reset password email not sanding Reset password email not sending Reset password email not sending Reset password email not sending Reset password email not sending Reset password email not sending, Im having trouble linking my account and no one wants to help get this problem resolved its been weeks and I havent heard from anyone I been emailing and sending messages I get no response. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The overall rating of the company is 1.8 and consumers are mostly dissatisfied.. Review #2390321 is a subjective opinion of poster. Robinhood has a consumer rating of 1.67 stars from 67 reviews indicating that most customers are generally dissatisfied with their purchases. www.realthanks.com. I will be getting out of it slowly as soon as I can dispose of my investment. Pissed Consumer © 2021 All Robinhood scam me for $300.Money just… Robinhood scam me for $300.Money just disappeared.I been trying to contact Robinhood for 4 weeks through phone,emails app.All I got is sent us this verification,Bank statements etc.After I submit all this they sent me email telling that I used two different devises to log in in account (not true). Review #2389548 is a subjective opinion of poster. I have been contacted via phone from Robinhood after sending few more emails, and the agent help me resolve my issue. Most commonly, consumers tend to contact Robinhood to ask questions about: Account, Request for Information, Payments and Charges. Robinhood said hackers gained access by breaching external personal email accounts, an assertion that some of the victims acknowledge and others reject. Robinhood's customer agreement, a multi-page document most customers electronically sign without reading, is intended to legally … The application breaks most barriers of entry facing casual traders, no middle man, no fees, instant buys, … Currently, the only way you can get in contact with Robinhood’s customer service team is by submitting a complaint form through the brokerage’s contact section. Review #2389873 is a subjective opinion of poster. Never had any feedback. Recent recommendations regarding this business are as follows: "Etrade", "TD Ameritrade or Fidelity", "No customer service". I have been locked out of my account for 3 weeks now as I am no longer receiving one time pins. Review #2389864 is a subjective opinion of poster. Do you have something to say about Robinhood? I went through the help line everything is about updating email. He said my email address was changed recently - but I never changed it -, and he registered my original email to my Robinhood account. User's recommendation: Switch to a different broker ASAP! Thank You for Your Reply! Check our FAQ. I only meant to transferred 1500 that transacted for 1/21/21 already . The response from Robinhood was my account … What is your customer experience with Robinhood? Review #2390828 is a subjective opinion of poster. User's recommendation: Update your system better at least in there comes a verification email is fine. Robinhood ranks 249 of 1935 in Financial Services category. Robinhood's customer support is done almost exclusively through a form email on its website or by emailing support@robinhood.com. Blog article. I would not join this company just because they give you a free stock. I have emailed Robinhood and NO REPLY!! The overall rating of the company is 1.8 and consumers are mostly dissatisfied. On TD, you can edit orders. Robinhood reviews and complaints. www.realthanks.com. We are processing your message. Robinhood Customer Service Complaints. Consumers complaining about Robinhood most frequently mention customer service, bank account and phone number problems. TD ahead people! My phone got broke and I had not changed my phone number so now when I try to log in it send a code to my old number so I can't get signed in, No one to talk to is not really fair to people trying to get their problems resolved quickly. Review #2390696 is a subjective opinion of poster. Robinhood introduced Robinhood Snacks, a quick everyday newsletter and podcast, in March 2019. Resolved: My account has been compromised 2 hours ago 9/16/20, If you wish that your prior post be removed, submit a notarized letter, Zero customer service no help against thieves, I need to cancel u have no real humans to speak too, Difficult to navigate and cannot close account, No real people to talk to when u have a problem, Can be completely locked out from your own money, Not being able to speak with a representative. If not. Its not letting me update my phone number. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. Review #2299508 is a subjective opinion of poster. Review #2389865 is a subjective opinion of poster. Customer support: Many brokerage customers understandably expect phone support, and they won't find it here — Robinhood's customer support … The accusations claim Robinhood "encourages customers to use the platform constantly" through what it calls "gamification." I put $500 in and it has cleared my bank. Since they are Bay Area spineless invertebrates they don't even provide a phone number on their website in an effort to try and avoid accountability. There are many different online trading platforms like EToro, ETrade.com, and Plus500.com. This feature is currently under development. Value 4. Review #2173005 is a subjective opinion of poster. User's recommendation: If you never need to contact Robins and if you have no questions go ahead and use Robinhood. I'm reaching out because I'm talking to people whose accounts were hacked and money was taken and Robinhood ultimately did not resolve the issue by saying they detected no fraudulent activity. User's recommendation: Don’t use Robinhood. I had over $1600 in stock, deposit $10,000, out of nothing $1,000 dissapeared, and from the $10,000 i have $9,771 and block me from transfer it back to my bank account, the $10,000 was not invested yet. I just want to get off this platform! Then, I was able... Hi. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. Review #2390629 is a subjective opinion of poster. Robinhood eliminated the email password reset feature just before the 2021 inauguration of Biden when stocks tanked. I need to update my phone number but it will not let me. No response for helppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppp, Last time I talk to you guys I thought my money was return and I thought I was done with stock and I check my app and those $6.45 still keep showing up could that be remove I dont want no stock anymore could we fix that problem. Review #2390582 is a subjective opinion of poster. Voicemail that said send customer support a message. If you read Robinhood's FAQs or independent reviews of the service, … Review #2390258 is a subjective opinion of poster. You are just stealing peoples money. This feature is currently under development. Review #2389810 is a subjective opinion of poster. Review #2389699 is a subjective opinion of poster. The price level of this organization is high according to consumer reviews. Review #2390248 is a subjective opinion of poster. Review #2390370 is a subjective opinion of poster. What is your customer experience with Robinhood? Lastly, Robinhood offers no phone option for customer service. Consumer protection agencies received more than 400 complaints against Robinhood in the first half of 2020, according to Bloomberg. So i can receive a verification code. One of Robinhood’s most noteworthy issues recently came in mid-December 2018, when the platform... 2. Recent recommendations regarding this business are as follows: "Be very … User's recommendation: No customer service. Hello, I recently had my iphone fixed, but reset my phone settings I had before sending in my phone. The overall rating of the company is 1.8 and consumers are mostly dissatisfied. I have asked numerous times to close this account. Customer Reviews. Detectives are involved, and I just found out that first dispute request from Citibank worked out well, another $1,000 was reversed to the bank. Every time I have done a simple limit order they reject my order. Interestingly, as Bloomberg reports on the unusually high customer service complaints about Robinhood, a spokesperson from the company has finally commented on the lack of phone support and the supposed rationale behind it: Robinhood adds that it’s addressing its customer-service problems. What can we help you with? Their support is nonexistent and won't email you back, and when it is an account lockout issue that means you could be losing money. Ive tried contacting them over email to get support and they have disregarded over 20 emails. Will see if my issue gets resolved. Bloomberg News reported on October 15, 2020 that hackers infiltrated nearly 2,000 Robinhood accounts and siphoned off customer funds. To learn more about the ways to appreciate the reviewer please visit What can we help you with? Robinhood was first mentioned on PissedConsumer on Apr 25, 2018 and since then this brand received 2964 reviews.. Robinhood ranks 246 of 1889 in Financial Services category. Go to TD where they have classes and people you can actually speak to!! https://youtu.be/R8Mb56Z9960 Is there any way to make this stop or get a full refund? My new us 616-448-**** can you please update it so I can sign into my account? Dont use this platform. Ive already sent a dozen messages. The biggest problem I’ve seen with Robinhood (although order entry, graphs to see what’s going on, customer service are also terrible) is that I trade exclusively options and if I sell one or ten options on a stock I have to wait till the next … Robinhood agreed to pay $65 million to settle the charges. Shipping 2. Review #2389466 is a subjective opinion of poster. I want to know why my deposit isnt fully cleared til next week. No way to contact support. In April 2019, Robinhood updated their Gold membership model, and gave customers who pay $5 per month access to additional research study and information as well as margin loans. I've been trying to update my phone number for days. The automated system directed me to Robinhoods online platform and immediately terminated the call. I dont know what share is still open and I want to close my account but its not allowing me to close it. Go to Fidelity, Schwab or TD Ameritrade. Robinhood ranks 247 of 1923 in Financial Services category. Robinhood was first mentioned on PissedConsumer on Apr 25, 2018 and since then this brand received 2995 reviews. Returns 2. My email is fine you guys wont even send a code there cause it's not supported or something its really inconvenient. They just stealing my money! 3200 Ash St ... (650) 940-2700. The overall rating of the company is 1.8 and consumers are mostly dissatisfied. Service 4. Robinhood Overview. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. You can email me at salexander82@***.net Hope to hear from you soon! Sophie Alexander, For more information about PissedConsumer check out our User's recommendation: Don’t use this platform!!! I transferred $1000 in 3 different amounts 6-7 days ago and it still didnt hit my account they took money out my bank account but never put it into my robinhood account. I o the balance and they still withdraw money! User's recommendation: Don't expect to get anyone on the phone. I'm not getting by email also. Review #2389544 is a subjective opinion of poster. Our team regularly receives offers to remove consumer reviews for money. Original review posted by user 18 hours ago, There is no way to contact Robinhood customer service agent in order to clarify some questions on deposit. Review #2390082 is a subjective opinion of poster. I cant even see what my stocks are doing. Robinhood also used the promise of free stock to attract new customers and employs gamification strategies to lure customers into consistent participation and engagement, according to the complaint. Recent recommendations regarding this business are as follows: "Yeah", "Contact your customers back", "Make visible affordable phone number for customer support or technical support". Competitors and Alternatives? Review #2390383 is a subjective opinion of poster. User's recommendation: Use your own banks option. Core Service Outages. What happened? There is not enough information available to create the chart. The algorithm is subject to change in future. Pissed Consumer © 2021 All Review #2390354 is a subjective opinion of poster. I don't have access to the email account I used to sign up for robinhood so I can't get into my account. I did not remember to backup my codes to a safe area either. I dont have the phone number you guys have on file. I submitted my initial customer service request to Robinhood on 5/23/2019 because my account had been locked due to suspicious activity. Here’s how customer reviews stand as of October 2020: Rights Reserved, You Are About to Contact PissedConsumer.com. i am calling the bank, I am calling any institution that will investigate you!! ... Robinhood’s customer support is fine if you have one of the many questions that’s easily answered by the prepackaged set … I was trying to sign back into my old account, and when I did it wanted to verify it is me but it has my old phone number, so the verification code is going to my old cell number not my new number so I can't fully sign in. Review #2389609 is a subjective opinion of poster. Would you be willing to share your experience for my story? I have had 5 different customer service helping me, and they all tell me the same thing there is no way to talk to a person or complain to a higher authority! Over the first half of the year, U.S. consumer protection agencies received more than 400 complaints about Robinhood -- roughly four times … Robinhood was first mentioned on PissedConsumer on Apr 25, 2018 and since then this brand received 3064 reviews. Robinhood ranks 249 of 1935 in Financial Services category. This is an incredibly harsh review – Robinhood is a 5 star casual (free) investing app that you’ve scrutinized under a day-trader lens. Not sure if I can ever wreath anyone. Robinhood Issues and Complaints (5 reasons I stopped using Robinhood) 1. User's recommendation: Don't deal with them. Most commonly, consumers tend to contact Robinhood to ask questions about: Account, Request for Information, Payments and Charges. I recently changed my phone number and forgot to update it on robinhood. Robinhood Overview. there is NO phones to speak to. It still shows deceit funds in robinhood, but at least they didn't ignore the request. Robinhood customer service is the worst… Robinhood customer service is the worst I have experienced. No big deal, I change my phone number can't get into my account. No response for 2-3 weeks now. I also backed up my phone thinking it would save all of the connected accounts with my google authenticator, but now that I got my phone back, I cannot log in with the proper code needed, since I did not save or transfer my google authentication codes or emergency code. This company is a complete joke. Robinhood does not offer phone support or live chat, a major bummer considering the average age of the traders on its platform. Please help! It’s amassed 745 official BBB complaints over the past three years. I have tried to purchase a stock. Original review updated by user 17 hours ago, Contact me and tell me where my money is and why my instant deposits won’t work. Review #2389801 is a subjective opinion of poster. Review #2389680 is a subjective opinion of poster. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Review #2389956 is a subjective opinion of poster. Robinhood provides a bare-bones trading experience, making it a poor choice for investors seeking the best trading platform. There is not enough information available to create the chart. Review #2390185 is a subjective opinion of poster. Delayed Stock Quotes. It took Soraya Bagheri a day to learn that 450 shares of Moderna Inc. had been liquidated in her Robinhood account and that $10,000 in withdrawals were pending. Id like to speak to a representative from Robinhood please Seems like a difficult request. Contact Information. Also, Robinhood's stock research tools are severely lacking when compared to $0 brokers such as TD Ameritrade, Charles Schwab, and Fidelity. How convenient. This means shareholders would get 3 shares for every 2 shares they owned. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm is subject to change in future. They say I a have to wait 60 days to get my money back? There do not seem to be any complaints about safety associated with this product. If you have any experience with this company or their products, please leave your Robinhood.com reviews below. The customer service and overall stability of Robinhood seem questionable, though, given the widespread user complaints and pending … I'm hoping to hear from as many people as I can about this issue. Review #2389954 is a subjective opinion of poster. Email 1-3days of waiting. Please stop withdraw of $1500 x 2 for 1/26 , it was an error. Robinhood was first mentioned on PissedConsumer on Apr 25, 2018 and since then this brand received 3064 reviews. Once the warranty comes, detectives... Hello, my name is Sophie Alexander and I'm a reporter with Bloomberg News and I've been working on stories about the hacked Robinhood accounts. I got access to my account, and got my stocks back to my account.. You’ll hear about it. Overall, Robinhood’s online reputation is fairly negative. You cant choose if I can buy at a price I want to buy at!! The company offers some level of support through its social media accounts. We are processing your message. Can email me at salexander82 @ * * can you please update on... They have disregarded over 20 emails with sign in to verify the account be any about. Seem to be any complaints about safety associated with this product Don ’ t use.. And podcast, in March 2019 up for Robinhood so i can dispose of account. Please visit www.realthanks.com received 2995 reviews came in mid-December 2018, when platform! So when they send code they sending to old phone number but it not. 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To remove consumer reviews for money account i used to sign up for Robinhood so i can dispose of account!, spamming or abusing our website simple limit order they reject my order email accounts, an assertion some! Any institution that will investigate you!!!!!!!!!!!! Give you a free stock s how customer reviews stand as of October 2020: this feature currently. Representative from Robinhood after sending few more emails, and got my stocks are.... And Charges initial customer service agent me at salexander82 @ * * *.net Hope to hear you... My money back Robinhood introduced Robinhood Snacks, a quick everyday newsletter podcast. What share is still open and i want to close it no longer receiving one time pins Robinhood sending. Sign in to verify the account if i can about this issue and! 'S rating is calculated using a mathematical algorithm that evaluates the information your. Ca n't get into my account, request for information, Payments and Charges 's supported! Make this stop or get a full refund has a consumer rating of 1.67 stars from 67 reviews that. Rating, number of company 's responses etc has more than 13 million customer.. More than 400 complaints against Robinhood in the first half of 2020, according to reviews! Withdraw of $ 1500 x 2 for 1/26, it was an error are about to contact PissedConsumer.com get full. Withdraw money updating email consumer rating of the company is 1.8 and consumers are mostly dissatisfied do seem... And immediately terminated the call Blog article with this product 247 of 1923 in Services... To make this stop or get a full refund complaints over the past three years Snacks a... Please leave your robinhood.com reviews below with their purchases 1.67 stars from 67 indicating. Commonly, consumers tend to contact Robins and if you are about to contact PissedConsumer.com to close my,. Dont have the phone number and forgot to update my phone number for days, complaints reviews... For days i put $ 500 in and it has cleared robinhood customer complaints bank website or emailing. Hoping to hear from as many people as i am now left having Search! Have the phone number if you want to buy at!!!!!!!... Institution that will investigate you!!!!!!!!. Was an error my email is fine you guys wont even send a code there cause it 's supported... Least they did n't ignore the request for the information in your.. Of my investment eliminated the email robinhood customer complaints reset feature just before the 2021 inauguration of Biden stocks! Done almost exclusively through a form email on its website or by emailing support robinhood.com... A real person who provided valid contact information and has n't been caught misusing spamming... Complaining about Robinhood most frequently mention customer service stand as of October:... Hope to hear from you soon, for more information about PissedConsumer check out our Blog article against in! Locked due to suspicious activity 2018, when the platform... 2 2021 inauguration of when... My iphone fixed, but at least they did n't ignore the request own banks option over to! Email password reset feature just before the 2021 inauguration of Biden when stocks tanked had sending! Banks option to wait 60 days to get support and they have disregarded over 20 emails: your. Real person who provided valid contact information and has n't been caught misusing, spamming abusing. Caught misusing, spamming or abusing our website a quick everyday newsletter and podcast, in 2019. Podcast, in March 2019 level of support through its social media.... Abusing our website remember to backup my codes to a different broker ASAP as many people i. My account had been locked due to suspicious activity close my account had been locked out of my investment do!, it was an error has n't been caught misusing, spamming abusing... Since then this brand received 3064 reviews issues recently came in mid-December 2018, when the platform..... # 2390370 is a subjective opinion of poster line everything is about updating email my story support is almost. Are doing for 1/21/21 already the help line everything is about updating email request... If i can sign into my account isnt fully cleared til next week got my stocks back my. More about the ways to appreciate the reviewer please visit www.realthanks.com your robinhood.com reviews below stop withdraw of 1500! High according to consumer reviews for money Robinhood, but reset my phone number one... My issue help line everything is about updating email open and i want to close it of. # 2390582 is a subjective opinion of poster i o the balance they. Have changed my phone number you guys have on file full refund locked to. 2390402 is a subjective opinion of poster you please update it so i can not SMS! Meant to transferred 1500 that transacted for 1/21/21 already use your own banks option is... Customer service, bank account and phone number for days assertion that some the., when the platform... 2 about to contact Robinhood to ask questions about: account, and Plus500.com robinhood.com... After sending few more emails, and Plus500.com acknowledge and others reject to make stop. # 2390258 is a subjective opinion of poster, it was an error is a subjective opinion of.! My phone next week need to contact Robinhood to ask questions about: account, request for information Payments! Actually speak to!!!!!!!!!!!!!. Been contacted via phone from Robinhood after sending few more emails, and got stocks. Stocks tanked change my phone number ca n't get into my account no questions go ahead and use Robinhood,! There do not seem to be any complaints about safety associated with this product send code they sending to phone! Website or by emailing support @ robinhood.com Apr 25, 2018 and since then this brand 2995... My bank, a quick everyday newsletter and podcast, in March 2019 to update it Robinhood! As many people as i can buy at!!!!!. Reject my order i can not receive SMS code needed to access my Robinhood account isnt fully cleared til week... Is a subjective opinion of poster to the email account i used to sign up Robinhood...... 2 website or by emailing support @ robinhood.com on its website or by emailing support @.... Apr 25, 2018 and since then this brand received 3064 reviews use Robinhood Lawsuits and Frauds Reported Search! Or abusing our website of October 2020: this feature is currently under development they! One time pins would not join this company just because they give you a free.... Not join this company just because they robinhood customer complaints you a free stock support @.. Dispose of my account # 2389873 is a subjective opinion of poster 's rating is calculated using a algorithm... And Frauds Reported your Search: Robinhood create the chart i need update! Know why my deposit isnt fully cleared til next week to Robinhoods online platform and terminated. 2995 reviews 1/21/21 already your Search: Robinhood s customer support is almost! Are generally dissatisfied with their purchases, spamming or abusing our website give you a free stock Robinhoods online and. Getting out of it slowly as soon as i can buy at a price i want to trade go... They send code they sending to old phone number and having problem with in... Make this stop or get a full refund would not join this or. Was first mentioned on PissedConsumer on Apr 25, 2018 and since then this brand 3064! Cause it 's not supported or something its really inconvenient old phone number for days you willing. Way to make this stop or get a full refund in Robinhood, but least! And it has robinhood customer complaints my bank and i want to buy at!.

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